Elevated platform error rates

Incident Report for VergeSense

Resolved

This incident has been resolved.

Posted Feb 29, 2024 - 02:46 UTC

Update

After observing consistent, stable platform performance for some time now, we consider this incident resolved.

Posted Feb 29, 2024 - 02:45 UTC

Monitoring

The platform error rate as subsided. We continue to monitor platform stability and performance.

Posted Feb 28, 2024 - 18:41 UTC

Investigating

We are still observing elevated error rates on interactions in the platform. We continue have resources investigating the issue.

Posted Feb 28, 2024 - 17:52 UTC

Monitoring

We have put a remediation measure in place and are monitoring the results.

Posted Feb 28, 2024 - 14:51 UTC

Investigating

We are currently investigating elevated platform error rates.

Posted Feb 28, 2024 - 14:34 UTC

This incident affected: Cloud Analytics (AWS) and API.