Databases are currently unreachable
Incident Report for VergeSense
Resolved
Internal tools are now available
Posted Jan 15, 2024 - 15:15 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Jan 15, 2024 - 13:13 UTC
Identified
API and web requests are resolved, we are still working on recovering internal tools
Posted Jan 15, 2024 - 12:52 UTC
Investigating
We're seeing database connections failing for the web and API, currently working on resolving this issue
Posted Jan 15, 2024 - 12:43 UTC
This incident affected: Cloud Analytics (AWS) and API.